Refund & Cancellation Policy
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Cancel anytime
You can cancel your Elric Fit subscription at any time, in the app under Account → Cancel subscription, or by emailing theinfo222@gmail.com from your account email.
What happens when you cancel
- Cancellation stops all future renewals. You will not be charged again.
- You keep Pro access until the end of the billing period you have already paid for. After that Pro features lock and your account continues on the free plan; your data stays saved, and you can subscribe again anytime.
Refunds
- Payments are for access to a digital service for the billing period. We do not give partial or pro-rated refunds for unused days in a period, or for periods where the app was not used.
- The free trial lets you try everything before paying.
- If you were charged twice, charged after cancelling, or charged because of a technical error on our side, email theinfo222@gmail.com within 7 days of the charge with the payment ID. We will check and refund the wrong charge in full.
- Approved refunds go back to the original payment method through Razorpay, usually within 5–7 working days (your bank may take longer).
Failed renewals
If a renewal payment fails, Razorpay retries it for a short time and you keep access meanwhile. If it still fails, the subscription stops and Pro features lock until you subscribe again. You are not charged for the failed attempts.
Contact
Brahma Reddy Suravarapu, 3-33-62, NGO Colony 4th Line, opp park, Narasaraopet, Andhra Pradesh 522601, India. Email: theinfo222@gmail.com.